Les Caves de Pyrene is an independent, Guildford-based wine importer, distributor and merchant of wines from all over the world, with a strong focus on those made organically, biodynamically or with minimal intervention. Our (ever-growing) portfolio is wide-ranging, but concentrates on artisanal wines made by hand, that express a strong sense of where they come from. We currently have a vacancy in our Shop, details for which can be found below:
Shop Sales Assistant
We are looking for a hardworking and dynamic individual to join our Guildford-based team in the role of Sales Assistant. The successful candidate will be capable of adapting to a variety of responsibilities, from handling emails and managing stocks to preparing and delivering customer orders. Applicants need to be computer literate, friendly, trustworthy and have a full, clean UK driving licence. An interest in wine and a willingness to learn and progress would be an asset.
This position would be particularly well suited to someone keen to enjoy a role that combines administrative duties with the more physical/hands on elements involved in warehousing and delivery.
Main responsibilities will include:
Supporting the Shop Manager with the processing and dispatch of customer orders received via phone, email and online
Replying to customer enquiries by email
Taking and handling customer phone calls
Processing orders on our bespoke software
Preparing customer orders and arranging their dispatch
Assisting with maintenance of warehouse and other household duties
Delivering customer orders
Required skills and attributes:
A good level of computer literacy (Microsoft)
A full clean UK driving licence and willingness to drive a van for the purpose of making customer deliveries
A friendly and helpful customer service manner
The ability to multi-task
Good attention to detail
The following skills are not essential but would be considered an advantage:
Van driving experience
A working knowledge of social media platforms
Any WSET qualification
Above all, we are seeking someone who is capable and hardworking, who will enjoy working as a member of a small and dedicated team, and who thrives when juggling a variety of tasks.
Start Date: To start as soon as possible in a permanent, full-time position.
Working hours: 8.30am – 5pm, Monday to Friday, with occasional duties during evenings and at weekends.
Additional benefits: Healthcare scheme, discounted wine.
Please send applications, including a CV and covering letter, to: [email protected]
No telephone applications / agencies, please.